Vanguard’s Ken Banta speaks with Amber Edwards, Chief Commercial Officer of Alastin Skincare, and Matt Morgan, CEO of Vertava Health, about lessons they’ve learned from the pressures of the pandemic. When Amber’s then-employer pulled out of the US market in March of 2020, she focused on what she could control, and found that relating to her people with compassion and communicating “the good, the bad and the ugly” were crucial to moving forward. Matt has seen the importance, in the midst of trying to balance empathy and high expectations, of adhering more closely than ever to the mission — even when the crisis is changing the very meaning of the mission statement.