It looks like social distancing and remote work will be with us for a while, despite all the good news about vaccines. In this video, we hear from leaders about how to create positive change out of these circumstances. Jason Grenfell-Gardner, chairman of Pfenex, points out that leaders need to be much more explicit than they used to be about what success looks like, now that we can't count on on-site collaboration and serendipitous encounters to foster that understanding. Humanigen CEO Cameron Durrant describes his discovery, during the pandemic, that he hasn’t been as empathetic a leader as he thought. Succeeding in this new landscape, he says, requires really slowing down and listening, without leaping to impose his own view or plan. And Carl Guess, an executive presentation coach, pushes that concept further, suggesting that what we really need as leaders is "empathy for the conversation" itself.
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